| Terms
and Conditions:
Health:The Northern Cape is MALARIA FREE. No anti-malaria
medication needed.
BOOKINGS
* The tour price includes only those services/items that
are included as per the itinerary and the client shall be responsible and
pay for any additional items.
* A non-refundable 25% deposit is required to secure a booking
in respect of the tour. This non-refundable
deposit shall be set off against the tour price.
* The tour price must be paid by not later than 28 days
prior to the departure date for the tour,
failing which the Company reserves the right to deem the
booking as having been cancelled, and
to levy the cancellation penalties set out in these terms
and conditions.
* In the event that the client makes a booking within 28
days of the date of departure of the tour,
he or she shall, in order to secure the booking, be required
to
pay the full tour price upfront.
CANCELLATIONS
* Where the booking is cancelled at any time up to 29 days
prior to the date of departure of the
tour for any reason, the client shall forfeit the non-refundable
deposit.
* Where the booking is cancelled less than 29 days prior
to the date of departure of the tour for
any reason, the client shall be liable to pay the following
penalties to the Company
- cancellation between 28 - 15 days prior to the date of
departure, a cancellation penalty equal
to 50% of the tour price.
- cancellation between 14 - 7 days prior to the date of
departure, a cancellation penalty equal
to 75% of the tour price; and
- cancellation less than 7 days prior to the date of departure
or “no shows”, a cancellation
penalty of 100% of the tour price.
PASSPORTS, VISAS AND OTHER TRAVEL PAPERS
* It is the client’s sole responsibility to ensure
that passports, visas, health certificates,
proof of vaccinations and any other required documentation
are all in order for the countries
to be visited during the tour.
INSURANCE
* Comprehensive travel and cancellation insurance is mandatory
on the tour. It is the client’s
responsibility to ensure that he or she has such insurance
in place (together with the required paperwork
to prove such insurance) before embarking on the tour.
* Should the client be unable to present proof of such insurance
to the Company (on request therefore by
the Company), the Company may, in its sole discretion, exclude
the client from the tour, and the client shall be liable
for the cancellation penalty payments
set out in these terms and conditions.
* The client acknowledges that the travel insurance must
include comprehensive medical insurance
including provision for air evacuation, and that the Company
shall not be liable for any consequences,
damages or loss as a result of the client failing
to have the necessary cover.
BAGGAGE
* The client shall be responsible for all baggage and personal
effects brought by him or her on the tour,
and the Company shall not be liable for any loss or damage
to such baggage or personal effects, howsoever
arising.
HEALTH
* The client accepts that to participate in the tour requires
a measure of physical fitness and health
and it is the client’s obligation to ensure that he
or she is medically fit to embark on the
tour.
* Where the client is over the age of 65, the Company requires
a medical certificate or doctor’s
letter confirming that the client is medically fit to undertake
the tour.
AUTHORITY ON TOUR
* The client must at all times comply with the
laws, customs and foreign exchange regulations
of all countries visited during the tour.
* In addition, the client acknowledges that any disruptive,
dangerous or potentially dangerous behaviour
during the tour shall not be tolerated and that the Company,
its employees, representatives, agents
and/or contractors being so authorized, reserve
the right to exclude the client from the tour at any point
therein in such circumstances.
* The Company shall not be liable for any costs and/or expenses
for the client resulting from exclusion
as aforesaid, and the client shall not be entitled to a
refund or rebate of the tour price
of any additional compensations in such instances.
MARKETING
* The Company reserves the right to use any photographs
and video taken during the tour for use
in marketing or any other advertising material, and the
client hereby consents to such use.
* The client further agrees that the Company shall retain
copyright over any such photographs and
videos taken during the tour and/or used in its brochures
and, to the extent necessary, the client
hereby assigns copyright in such photographs and/or
videos to the Company
FORCE MAJEURE
* Unforeseen circumstances including but not limited to
war, mechanical breakdowns, weather, riots
and other unforeseen reasons beyond the control of the Company
may cause delays or alterations to the
tour. The Company shall not be held liable in any
way for any of these possible occurrences or any consequences,
which may arise as a result of these.
INDEMNIFICATION
AND EXCLUSION OF LIABILITY
* The client accepts that the tour is of an adventurous
nature and involves an element of
personal risk.
* The Company and its respective directors, officers, employees,
representatives and agents shall not be
liable for any loss or damage of whatsoever nature and howsoever
arising (including, but not limited
* to, the client’s or any other person’s injury
or death, or any loss of or damage to the client’s
or any other person’s property) which the client or
any such other person may incur or suffer
as a result of or arising from the clients participation
in the tour and any other activities undertaken
on or during the tour, and the client irrevocably and
forever releases and discharges the Company and its respective
directors, officers, employees, representatives
and agents from any and all such liability.
* The client furthermore indemnifies and holds the Company
and its respective directors, offices,
employees, representatives and agents harmless from and
against any land all loss, damage,
actions, proceedings, claims, demands and legal and
other costs and expenses (including legal costs on
an attorney and own client scale)
of whatsoever nature and howsoever arising (including, but
not limited to, the client’s
or any other person's injury or death, or any loss of or
damage to the client’s or
any other person’s property) which the client or any
such other person may incur or suffer
as a result of or arising from the clients participation
in the tour and any other acclivities
undertaken on or during the tour. |
